Build a scalable local service empire - Now available in New Zealand

Step into the role of a Territory CEO as a New Zealand Master Franchisee Tap into the massive potential of the fragmented home services market in New Zealand by acquiring the exclusive rights to a proven Business Operating System to build a scalable local service ecosystem

Backed by real infrastructure:

  • 17+ Years of operational excellence and proven systems.
  • 530+ Franchisees actively scaling across 3 continents.
  • 1.1+ million jobs completed in the past 5 years.
  • $40M+ invested in proprietary CRM, automation, and dispatch technology to give you an unfair local advantage.
Featured logos
Fantastic Services team in blue uniforms standing in front of branded service vans.
Fantastic Services founders

The opportunity: Secure exclusive postcode territories in New Zealand

Start Micro, Scale Big.

You do not need to launch a massive agency on day one.
Invest in a single service category or a specific niche like Carpet Cleaning and scale at your own pace.

The Expansion Model

As your capital and team grow, introduce new sub-services (like regular cleaning), expand into new categories (like gardening), or acquire more exclusive postcodes to scale your empire.

  • New Zealand’s home services market generates over $18 billion annually
  • With 75% of local businesses lacking advanced infrastructure, you enter the market with a massive competitive advantage.

You are plugging into a business operating system

Building a home services business shouldn't mean figuring everything out on your own. A Fantastic Services franchise gives you a structured, end-to-end system for growth, built and refined over 17+ years

Instead of starting alone, you step into a proven model designed to manage the entire customer lifecycle:

Leads → Bookings → Service delivery → Reviews → Repeat clients

Unlike rigid traditional models, our New Zealand Master Franchise is built for scalable entrepreneurship. You get the exclusivity of a Master Franchise with the targeted regional focus of an Area Developer.

  • Own exclusive postcodes
    Secure exclusive rights to operate and sub-franchise in protected territories, bypassing the massive upfront cost of a nationwide license.
  • Start micro
    Enjoy a low barrier to entry by launching with a single, high-margin service like carpet cleaning.
  • Dominate your niche
    Maximize revenue from your existing client base by seamlessly adding complementary services, such as upholstery or deep cleaning
  • Scale your territory
    When you are ready to grow, acquire additional exclusive postcodes or launch entirely new service lines - like gardening or pest control - within your current area.

Why is Master Franchise your path to success?

Proven. Driven by profit. Secured by systems. Grown through partnership.

SOFTWARE built for you:
Serviceos logo
$40M+ invested to power smarter franchise growth.

You gain access to everything you need from day 1:

BUSINESS MANAGEMENT
Organise and oversee all job, business, and customer-related activities in one place.



Field service management Coordinate field operations efficiently and effectively

Dispatch

Service dispatch software Efficiently assign and dispatch service requests to field staff

Job scheduling

Job scheduling Plan and manage job schedules to optimize resource utilization

location

Real-time job tracking Monitor jobs in progress to ensure timely completion

availability

Live availability management Display real-time availability to customers.

Guaranteed weekly turnover / Special rates

Online booking system Manage your schedule on the go. Customise offers, automate SMS reminders, invoices, and so much more

24/7 support, short notice slots

Call to booking Save time and cut costs with Appointment Scheduling Software

Payment

Automated payments Automated payment processing will make things a lot easier for you

Professional Apps BFantastic App - for pros to manage jobs, client info & navigation. GoFantastic App - for clients to book, cancel, or reschedule; XRM System - automation, live business insights & CRM in one place

Full service training, experienced professionals

Full-service training At our Fantastic Academy, you’ll receive extensive training opportunities, including onsite support, weekly webinars for the first three months, and individual coaching with our franchise consultants. You will embrace the Fantastic Quality Standard and enhance your customer service skills.

$ 40 Million

technology investment

50 000+

monthly customers

32600

Top - rated review on trust pilot

860+

Franchising units

500+

Support stuff on the HQ

20+

Regional master franchisees

Franchise opportunities

Explore Master Franchise opportunities in New Zealand and globally

Scale faster with unmatched infrastructure

As a Master Franchisee, you can rapidly deploy multiple high-demand home service lines across your region, completely backed by our operational playbook and global support team.

Dedicated support & coaching

Stop wasting time trying to solve problems we have already conquered.

Our expert coaching teams have successfully launched over 530 franchise units worldwide. You get direct access to immediate, actionable guidance - saving you hundreds of management hours so you can focus entirely on scaling your empire.

World-class marketing & lead generation

Tap into the marketing engine that built a $70M global brand. Our elite in-house marketing department operates as an extension of your business, executing targeted, multi-channel campaigns designed to achieve two things: flood your system with high-value customers and attract driven sub-franchisees to your local network.

The technology powering the franchise success

Our software, ServiceOS, is a revolution in service management.

Whether you are automating a single workflow or seamlessly integrating multiple operations, it stands as the most comprehensive solution for service businesses.

From online booking to crew management, invoicing, and automated customer communication, ServiceOS empowers businesses with cutting-edge tools all in one platform. Our software has helped many companies achieve remarkable results, such as a 76% growth in bookings in just one year.

Our Pro App keeps field technicians up-to-date withinstant job notifications, lets them adjust prices, complete checklists, and record inspections on-site, streamlining their workflow for exceptional customer service.

Designed to adapt seamlessly to any service business the platform offers flexible features, ensuring you only pay for what your business actually needs. Through a continuous commitment to innovation, Service OS consistently sets new benchmarks in the service management industry.

What happens after you enquire

A simple, five-step process - No pressure, ever


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Share postcode Takes 50 seconds via the enquiry form.

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We check availability Confirmed within one working day.

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20-minute discovery call No pressure — we explain tiers and investment routes.

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Full information pack Investment breakdown, support overview, tech walkthrough.

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You decide We never push — the right partnership starts with the right decision.

Frequently asked questions

Q: What is a master franchise business?
A: A master franchise is a form of contract which grants an investor the powers to operate as a franchisor for a specified territory. Master franchisees act as managers for the given territory, having the right to sub-franchise other independent businesses, do marketing, train and recruit new contractors, as well as develop the infrastructure needed for the business. Adopting the master franchise structure allows for the franchise company to cover new areas, work in new cities, or even establish the brand in another country.
Q: What is the New Zealand Master Franchise model?
A: In New Zealand, our Master Franchisees focus on smaller territory. You secure exclusive rights to your preferred postcodes. You can start operations yourself, or recruit and manage a team of professionals within your exclusive territory, allowing you to act as a Master Franchisee focused on smaller territory. The Working Franchise is a low-investment option for those who prefer to provide services themselves.
Q: What contributes to Fantastic Services' success?
A: Our online business model attracts a steady flow of clients, supported by streamlined service delivery through technology.
Q: What support do I receive from Fantastic Services?
A: Benefit from business training, technological support, online marketing, and regular meetings with our teams.
Q: Is this a hands-on or management franchise?
A: Both are available. Owner-Operator and Working Franchise models are hands-on. Area Development and Master Franchise models are management-level - you build and oversee a network of franchisees.
Q: Do I have to offer all Fantastic Services immediately?
A: No. Our model allows you to "start micro and grow big." You can launch with a single service, such as Carpet Cleaning. As your business grows, you can expand within that category (adding Regular Cleaning) or branch out into completely new categories (like Gardening or Handyman work) in your exclusive postcode.
Q: How are territories allocated?
A: Territories are exclusive and allocated first-come, first-served. Once a territory is taken, it closes to new partners in that area - submit your postcode to check current availability.
Q: Can I expand my territory later?
A: Yes. As your business matures and you build capital, you can acquire additional exclusive postcodes to scale your operations across a wider region
Q: Do I need previous home services experience?
A: No prior experience is required. Fantastic Services provides comprehensive training and onboarding covering operations, customer service, sales and business management.
Q: What technology do franchisees receive?
A: You are equipped with over $40 million worth of technological solutions, including a custom-built CRM system to automate repetitive tasks, online booking capabilities, and the BFantastic App to easily manage your daily schedule and team communications in real time
Q: How does the 24/7 call centre support my franchise?
A: Our professionally trained customer service and sales departments operate 24/7 to handle incoming inquiries, provide quotes, and book jobs directly on your franchisees’ schedules. They handle the logistics so you can focus on building and managing your business.
Q: How do I check if my desired postcode is available?
A: You'll hear back within one working day. A member of the team confirms territory availability and schedules a 20-minute discovery call to walk through the model, investment options and next steps.
View all questions

Own an exclusive territory before it's taken

Build the Fantastic Services brand in your area using a proven franchise system backed by world-class technology

Available territories are allocated on a first-come basis.

  • Exclusive territory rights
  • Proven franchise system
  • Dedicated onboarding & support
  • Discovery call in under 20 minutes
Domestic clients 09 802 0886
Business clients 020 3746 1062

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