Carpet cleaning service in New Zealand

Your best choice for safe, fast & long-lasting carpet care

  • Professional steam carpet cleaning that removes stubborn stains, dirt and grime
  • Eco-friendly products, safe for children and pets
  • Extends carpet lifespan and prevents wear and fibre damage
  • Eliminates allergens and bacteria for a healthier home environment
  • Expert rug and carpet care service ideal for homes, rentals, and offices
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Carpet Cleaning Dunedin
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Experience a new level of comfort

Trusted experts for residential & commercial carpet care

Looking for expert carpet cleaning in New Zealand? Take advantage of a deep clean that doesn’t just lift dirt but revitalises your entire living space. Our local teams provide a professional on-site carpet cleaning service using state-of-the-art equipment and non-toxic, eco-friendly solutions that are safe for children and pets. For your convenience, we can also clean your upholstery, mattresses, and curtains, helping you save time while refreshing your whole home. Every job is carried out by fully trained professionals who know how to care for delicate materials like wool and silk.

We include carpet sanitisation at no extra cost, eliminating up to 99% of bacteria, dust mites, and allergens to promote a healthier indoor environment. Our Prime Care Plan includes advanced stain removal and long-term stain protection, keeping your carpets looking spotless for months.

Choose our trusted New Zealand carpet cleaning service and enjoy a cleaner, fresher, and healthier home inside and out.

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Carpet Cleaning Dunedin

Carpet cleaning experts

Why choose us for carpet cleaning in New Zealand?

Our expert team delivers reliable, high-quality results using the safest and most effective methods for every carpet type. Whether you’re dealing with tough stains, pet odours, or general wear and tear, we provide a tailored service that prioritises hygiene, convenience, and customer satisfaction. Here’s why homeowners and businesses trust us for professional carpet cleaning in New Zealand:

  • Trained, insured, and vetted carpet cleaners
  • Eco-friendly, child- and pet-safe detergents
  • Advanced carpet cleaning machines for deep and long-lasting results
  • From red wine to pet accidents, expert cleaners can eliminate stubborn spots and lingering smells.
  • Flexible booking 7 days a week, including holidays
  • Transparent pricing and a satisfaction guarantee

Deep carpet cleaning

Steam carpet cleaning – deep clean for healthier homes

Our hot water extraction method (commonly known as steam cleaning) is recommended by most carpet manufacturers and is ideal for synthetic and wool carpets. This method removes deep-set dirt, allergens, and bacteria, revitalising the appearance and hygiene of your carpets.

How it works:

1. Fibre identification

Every carpet is different. That’s why we start with a fibre assessment to identify whether yours is wool, synthetic, or a blend. This ensures we use the safest, most effective cleaning method for your rugs and carpets.

2. Carpet vacuuming

We use industrial-grade vacuum cleaners to lift loose dirt, pet hair, and airborne allergens. This essential step prepares the fibres for deep steam treatment and maximises overall results.

3. Stain pre-treatment (Prime Care Plan only)

Tough stains don’t stand a chance. For clients on our Prime Care Plan, we apply advanced spot treatments to high-traffic areas and stubborn marks, ensuring a consistent, spotless finish.

4. Eco-friendly pre-treatment for odour and bacteria control

Before steaming, your carpets are treated with a green-certified pre-spray that neutralises odours and kills germs - ideal for family homes and pet owners looking for a safe, chemical-conscious solution.

5. Hot water extraction cleaning

Our hot water extraction method injects eco-friendly detergent deep into your carpet, dislodging the built-up grime, bacteria, and allergens. Simultaneously, the high-powered extraction machine extracts the moisture along with embedded dirt, leaving your carpets refreshed, sanitised, and looking like new.

6. Fabric protector application (optional)

To keep your carpets looking fresher for longer, we offer an optional carpet protector that shields the fibres from future stains and liquid damage. This premium add-on, exclusive to our steam cleaning method, is perfect for busy homes or rental properties.

Hot water extraction plans


Classic Care Plan Prime Care Plan
Fiber identification
High filtration vacuuming
Moving small furniture
Pre-spray with antiviral productKill 99.99% of germs, bacteria and viruses.
Steam clean
Stain treatment x
Stain protectionUp to 6 months stain protection guarantee. x

A gentle approach for delicate fibres

Dry carpet cleaning – safe for natural fibres & delicate rugs

If you're looking for a gentle yet effective carpet cleaning method with zero drying time, our dry carpet cleaning service in New Zealand is the perfect solution. The method offers a gentle, effective clean without water for carpets and rugs made of jute, sisal, or other moisture-sensitive materials. The process includes:

1. Pre-clean vacuuming & fibre check - We begin by meticulously vacuuming your carpet using a high-powered suction system to eliminate surface dust, loose debris or pet dander. After that, our trained carpet technicians examine the fibre type to confirm dry cleaning is the safest method for your floor coverings.

2. Application of an eco-friendly dry compound - Next, the professional applies a biodegradable dry cleaning powder that’s designed to absorb grime, oils, and allergens deep within the carpet. Using a soft-bristle rotary brush, the compound is gently worked into the fibres, loosening embedded dirt without disrupting the carpet structure or texture.

3. Final extraction - After allowing the compound to bind with the dirt particles, the carpet technician vacuums the area again, fully extracting the now-soiled powder. The result? A fresh, dry, and revitalised carpet, ready to walk on immediately. There’s no moisture, no waiting time, and no risk to sensitive materials. Before we leave, we’ll also share personalised carpet aftercare tips to help you maintain a clean, allergen-free environment between professional visits.

Extend the Life of Your Carpets

Carpet stain protection treatment - shield against everyday wear

Our carpet stain protection treatment is the smartest, eco-conscious way to keep your flooring looking newer, fresher, and cleaner, month after month. It adds an invisible shield to your freshly cleaned carpets, repelling spills and dirt and prolonging the carpet's cleanliness and lifespan.

  • Creates an invisible shield – Helps prevent liquids and grime from soaking into the fibres.
  • Reduces wear and fibre damage – Perfect for high-traffic areas and busy households.
  • Simplifies future cleaning – Keeps stains and dirt on the surface for easier spot-cleaning.
  • Safe for children, pets, and allergy sufferers – Non-toxic and eco-friendly.
  • Lasts up to 8 months – Effectiveness depends on foot traffic and usage.

What makes our carpet and rug cleaning the right choice for you

 Other companies

Fiber identification

  
High filtration vacuuming  
Moving small furniture  
Pre-treatment  
Deodorising  
Free Antiviral disinfection  
Stain Treatment  
Stain protection  

New Zealand carpet cleaning service FAQs

Is steam carpet cleaning better than dry carpet cleaning?
Hot water extraction, also known as steam cleaning, is ideal for wool, wool-blend, and synthetic carpets. It provides deep sanitisation and highly effective stain removal. In comparison, dry carpet cleaning is better suited for delicate natural fibres such as viscose, tencel, jute, and seagrass, as it uses minimal moisture to avoid damage.
Do you clean all types of carpets and rugs?
Our experienced carpet cleaners in New Zealand handle a wide range of materials and pile types. We clean wall-to-wall synthetic carpets, wool blends, and speciality rugs such as Persian, Oriental, Moroccan, and Tibetan pieces. Whether it’s a home or commercial site, we have the skills and tools to clean it on the spot.
How long does carpet cleaning take?
Service time depends on the number of rooms, the carpet condition, and treatment complexity. For reference, a standard bedroom carpet may take 30–45 minutes. Heavily soiled or stained areas may require additional attention.
How long does it take for carpets to dry after cleaning?
Synthetic carpets generally dry in 3–6 hours. Wool and natural fibre carpets take longer, typically 4–8 hours. Good airflow and warm temperatures can speed up drying. Fans or open windows are recommended after the service.
Can you remove stubborn carpet stains?
We use high-performance stain removers for deep-set stains. While most common marks (e.g., food, mud, pet accidents) are treatable, some, like bleach or hair dye, can cause permanent fibre damage that cannot be removed.
Can your carpet cleaning service eliminate bad odours?
Yes. Our New Zealand carpet cleaners use advanced cleaning and deodorising solutions to neutralise unpleasant smells, including pet urine. Your carpets will smell fresh and feel clean again.
Do I need to move furniture before the service?
Light furniture, like coffee tables and dining chairs, can be moved by your technician. For heavier items (e.g., sofas or beds), we kindly ask you to clear the space beforehand to ensure full access.
Will you take the carpet off-site for cleaning?
No. All carpet and rug cleaning is done directly at your property. We bring all the necessary equipment with us for efficient, on-site results—no removal or transport needed.
How many cleaners will come to my property?
Typically, one certified technician will carry out the service. He will arrive fully equipped with professional-grade carpet cleaning machines and eco-safe products to complete the job efficiently.
What products do you use for carpet cleaning?
We use industry-leading detergents, spot removers, and stain protectants not available in retail stores. All are child-safe, pet-friendly, and environmentally responsible, while eliminating up to 99% of allergens and bacteria.
What is the recommended frequency for cleaning my carpet professionally?
Most homes benefit from a deep carpet clean twice per year, though high-traffic areas may require a more frequent service. If you have pets, young children, or host often, quarterly cleans may be ideal.
Which areas in New Zealand do you cover?
We provide professional carpet and rug cleaning throughout New Zealand, including Dunedin, St Clair, Mornington, North Dunedin, Roslyn, Mosgiel, Opoho, City Rise, South Dunedin, Port Chalmers, Māori Hill, Andersons Bay, and more.
What hours are your carpet cleaners available?
We operate from 7 AM to 5 PM, seven days a week, including weekends and public holidays. Early morning or late-day appointments are available on request.
Can I change my carpet cleaning appointment after booking?
Yes. Log in to your Fantastic Services account and head to your dashboard to modify or cancel your appointment. Please make any changes at least 48 hours in advance.
How much does professional carpet cleaning cost in New Zealand?
Pricing varies based on the size of the area, the cleaning method, and any extras you select. Contact us for a personalised quote.
How much does rug cleaning cost?
Just like carpets, rug cleaning prices depend on the material, size, and required treatment. Reach out to us and we’ll provide full pricing details and any current offers.

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